At Uniquely Crafted, we want you to love every item you purchase. While we offer a simple return process for most products, please review the following guidelines—especially regarding jewelry and our updated return window:

1. Jewelry Returns

• Jewelry items are final sale and cannot be returned or exchanged.
• For any concerns about a jewelry purchase, please contact us at info@uniquelycrafted.com before initiating a return request.

2. General Return Eligibility

• Returns are accepted within 7 days of the delivery date.
• Items must be unworn, unwashed, in original condition, and include all tags.
• Personalized or custom-made items are non-returnable unless there is a defect or craftsmanship error.

3. How to Initiate a Return

• Email our customer service team at info@uniquelycrafted.com to request a Return Authorization (RA) number.
• Include your order number, reason for return, and any relevant item details.

4. Return Authorization

• Once approved, you’ll receive an RA number and instructions for returning your item(s).
• Clearly mark the RA number on the outside of your package to ensure prompt processing.

5. Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or sent in error.
• We recommend using a trackable shipping service and purchasing insurance, as we are not liable for lost or damaged returns.

6. Refunds

• Refunds are issued to the original payment method, excluding shipping charges.
• Once your return is received and inspected, please allow 7 business days for processing.
• Additional time may be required for your financial institution to reflect the refund.

7. Exchanges

• Please contact us for more information on exchanges.

8. Damaged or Defective Items

• If your item arrives damaged or defective, contact us immediately to arrange a replacement or refund.

9. Final Sale Items

• Items marked as final sale are not eligible for return or exchange. Please review product descriptions carefully before purchasing.

10. Questions?

• For any inquiries regarding our return policy, reach out to us at info@uniquelycrafted.com. We’re here to help!